Beginnings of Electronic Commerce: NetMarket, Amazon, eBay NetMarket:
On August 11, 1994, Dan Kohn, a young entrepreneur, made what is considered the first secure e-commerce transaction. Through his NetMarket website , he sold a Sting CD to a friend for $12.48 plus shipping. What was innovative about this transaction was not just the sale itself, but the use of encryption technology that ensured the security of the buyer’s credit card information. This event marked the birth of e-commerce as we know it today.
Example: This secure transaction by NetMarket ghana email list pioneered the idea that online commerce was possible and secure, laying the groundwork for the multi-billion dollar industry it is today.
Amazon: From Online Bookstore to Global Giant (1995)
A year later, in 1995, Jeff Bezos founded Amazon as an online bookstore. Bezos had a vision of creating “the everything store” where consumers could buy anything over the internet. Key to Amazon’s early success was its focus on customer experience, using personalized recommendations to drive sales. Over time, Amazon expanded its catalog beyond books to include electronics, clothing, food, and more. Today, Amazon is one of the most valuable companies in the world, and its business model has profoundly influenced the e-commerce industry.
Example: Amazon has led the way in developing personalization in e-commerce, using advanced algorithms to recommend products to customers based on their purchasing history and online behavior.
eBay: Democratizing Electronic Commerce (1995)
That same year, 1995, Pierre Omidyar launched eBay , initially called AuctionWeb. Unlike Amazon, eBay focused on allowing users to buy and sell goods through online auctions. This model allowed people to sell items directly to other consumers, democratising online commerce. eBay's success lay in its ability to create a global marketplace where virtually anything could be bought or sold.
Example: eBay popularized online auctions, creating a vibrant marketplace where consumers could find everything from rare collectibles to everyday products at competitive prices.
2. Key Stages in the Evolution of E-commerce a) The Dotcom Bubble and Expansion (1997-2000)
In the late 1990s, e-commerce began to expand rapidly thanks to the rise of the internet. Many tech startups emerged with the promise of transforming traditional commerce, attracting huge investments. However, the lack of sustainable business models led to the dot-com bubble of 2000, where many of these companies failed. Despite this collapse, companies like Amazon and eBay survived and emerged stronger, laying a solid foundation for the future of e-commerce.
Example: Amazon, despite initial losses, continued to invest in technology and logistics, which allowed it to dominate the market when the dot-com bubble burst.
b) The Era of Mobile Commerce (2010-Present)
With the proliferation of smartphones and tablets in the 2010s, e-commerce underwent another major transformation: mobile commerce , or m-commerce. Consumers began using their mobile devices to not only research products but also make purchases directly. This era also saw the introduction of mobile shopping apps that offered optimized experiences for users on the go.
Example: In 2020, more than 70% of e-commerce sales worldwide were made via mobile devices, according to Statista .
c) The Rise of Marketplaces and the Globalization of E-commerce
Over the past decade, online marketplaces such as Amazon, Alibaba, and eBay have played a crucial role in the globalization of e-commerce. These marketplaces not only sell products directly, but also enable other retailers to sell through their platforms, facilitating access to global markets for businesses of all sizes. This globalization has been driven by improvements in international logistics and the widespread adoption of secure online payment methods.