The "Business Messages" function is an automatic advertising mailing on behalf of the brand. When the user receives the first message, he usually agrees to receive promotional information in the future by subscribing to the brand.
To cancel your subscription:
- go to the "Business Chats" folder
- select unwanted correspondence
- in the upper right corner find the "exclamation mark" icon and click
- in the window that opens, select "Disable dialog"
After that, you will not receive messages from the account. If you do not clear the chat history, the chat will remain inactive in the list of dialogues, eventually moving down the list. To completely get rid of it, after unsubscribing, you need to clear the history as described above. After leaving the chat, you can resume the mailing list by clicking "Subscribe".
Messenger without a separate section
Storing mailing information and offers separately is not phone lookup philippines convenient for all users. Commercial correspondence can be returned to the main list of chats by installing the earlier versions described above, or by manually configuring the messenger:
- in the business chats section, find the required account
- press and hold the chat
— in the pop-up window, select "Move to main list" (for Andriod), "Move" → "Main chat" (for iOS)
If necessary, move a conversation from the main correspondence to the Business Chats virtual folder in a similar way: for Android, hold the conversation, then click "Move to Business Chats", for iOS, swipe left on the conversation and click "Move".
For the future
In the Messenger Settings, block advertising mailings without torturing yourself with constant deletion of unnecessary dialogues.
1. Go to the "More" tab → "Settings"
mailing settings in Viber
message settings in Viber
2. Select the "Calls and Messages" section
Disabling mailings in Viber
3. Cancel consent to receive "service messages" by unchecking the box next to the item
blocking commercial messages
4. Leave or delete the entire section by clicking the appropriate button in the pop-up window.
deleting business chats in Viber
Now you can set up receiving commercial mailings in the virtual folder of business chats and clear the message history in Viber.
Deleting a business chat
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