with an inoperative regulator;
initially aimed at collecting negative feedback from competitors.
Let us dwell in more detail on the philippine country code methods of working with each of them.
You can submit a complaint about a review on large, well-established resources: Flamp, Otzovik, TripAdvisor, Yelp, etc. The rules of these platforms directly indicate the uniqueness of responses, as well as the fact that the purpose of writing them should not be to gain profit or damage the brand's reputation.
The administration of such sites monitors the purity of reviews, therefore they carefully consider claims when providing evidence of the fictitiousness of the post.
A complaint to the domain owner can be sent if there is no moderation on the site. The problem with such sites is the lack of personnel whose competence includes working with emerging problems. The resource administration receives a huge number of requests, but is unable to deal with them due to lack of time.
Therefore, you should write directly to the domain owner. To do this, you need to copy the domain name in the browser address bar, use services to view WHOIS history (GoDaddy, whois-service.ru or WhoisService), check the owner's email and send him a request.
Before writing to the owner, it is worth trying to contact the site administration, and also ask the author of the review for additional information necessary to solve the problem. If he does not respond, it will be easier for the company to prove its case.
Methods of working with reviews
Do nothing and put up with pseudo-reviews. You can find resources on the Internet that sell the ability to delete negative reviews from yourself. It looks like this: the site offers to create an account with advanced features, including checking the authenticity of ratings. Negative reviews most often do not pass it, but after that they can be deleted.
Paid accounts have various benefits. For example, on sites with pseudo-reviews, the free version provides the ability to respond to review authors for 1, 3, 6 or 12 months.
After registering on such a site, letters will start coming to the email address you used to register with an offer to purchase an advanced account at a special price. Among the advantages of the advanced version, the verification of the authenticity of reviews will be indicated and highlighted.
If the company refuses to purchase the paid version, a large number of negative reviews will appear on the site.
You can immediately influence the situation only when contacting verified and trustworthy sites. In other cases, you will need to either work in advance or resign yourself to it.