Just knowing about these three ego states can help to recognize, prevent or resolve conflicts. It also contributes to the development of your own personality and that of your employees. Everyone, whether employee or manager, can work on their communication behavior so that conflicts can be resolved and misunderstandings prevented. However, self-reflection and the ability to persevere in working on your own communication are prerequisites. To do this, you should look at yourself with the necessary distance from your own behavior and remain objective. The problems with your own communication quickly become clear.
the caring parent ego shows itself, for example, in the fact that this employee telecommunications email list constantly has to do the work of other colleagues. Someone who is in the child ego is often not taken seriously.
resolving conflicts
But how can it help to resolve or prevent conflicts? As a manager, you can take a closer look at what are known as drivers. Drivers are behaviors that are stereotypical and were learned by everyone in childhood. These behaviors reflect what parents and other caregivers expected of the child. An example of this could be that if perfection was expected of a child, then as an adult they will live with the awareness that they have to do everything 150 percent perfectly. Mistakes are not allowed. This puts a lot of pressure on the person concerned and is perceived as stressful. If a child was often pushed to hurry, they will feel the need to hurry as an adult too. The tendency to want to please everyone and everyone also comes from childhood.
As a manager, you can now help your employees to identify the respective drivers and thus gain clarity. This takes the pressure off. You can then mitigate the drivers by allowing the employees to give themselves permission. If you no longer want to be so perfect, you can give yourself permission to be good enough, for example.
In everyday working life
-
- Posts: 172
- Joined: Mon Dec 23, 2024 5:45 am