PGI, ERP and CRM: definition and difference between these SAAS software
Posted: Sun Apr 20, 2025 8:15 am
ERP, CRM, and ERP are now essential acronyms in the world of business management. Indeed, CRM and ERP software play a complementary role in optimizing an organization's internal processes. But while their roles may seem similar, these two types of software meet very distinct needs.
Thus, ERP ( Enterprise Resource Planning) is the English rcs data qatar translation of PGI, that is to say an Integrated Management Software . An ERP or PGI will therefore centralize and automate the key functions of a company such as accounting, human resources or even inventory management to improve overall operational efficiency.
On the other hand, a CRM (for Customer Relationship Management in English) will rather focus on customer relationship management (CRM) by facilitating the monitoring of customer interactions, the personalization of services and the improvement of the customer experience.
In this article, after defining ERP/PGI and CRM, we'll explore the differences and complementarities between these two types of management software. We'll then see how monday.com can offer you the best of both worlds by optimizing both your internal business management and your customer relationship management.
Thus, ERP ( Enterprise Resource Planning) is the English rcs data qatar translation of PGI, that is to say an Integrated Management Software . An ERP or PGI will therefore centralize and automate the key functions of a company such as accounting, human resources or even inventory management to improve overall operational efficiency.
On the other hand, a CRM (for Customer Relationship Management in English) will rather focus on customer relationship management (CRM) by facilitating the monitoring of customer interactions, the personalization of services and the improvement of the customer experience.
In this article, after defining ERP/PGI and CRM, we'll explore the differences and complementarities between these two types of management software. We'll then see how monday.com can offer you the best of both worlds by optimizing both your internal business management and your customer relationship management.