VoIP technology has brought many benefits to companies, making germany business mailing list processes more automated and even professionalizing some of the company's demands. Future projects for many companies include updates to VoIP telephony features, increasingly achieving customer service success .
The great advancement of VoIP telephony has as its main advantage the low cost, telephony brings several other benefits to companies, such as: practicality, automation, agility, but the reduction of costs, especially when companies are adapting in times of pandemic, was the biggest decision criterion for hiring VoIP technology for the business.
Virtual number: how does it work?
The virtual account number has arrived to simplify, facilitate and automate the company's demands, generating savings in the company's expenses and making it more visible in the market. The concept is the same as a landline telephone, but it does not have cabling and physical and fixed structure to serve customers.
Its two biggest advantages are: low cost and ease of service. With this type of telephony, the company saves not only on infrastructure, but also on call rates, and can also serve the customer from anywhere, without relying on cabling, without being tied to area codes and providing more specific service.
Yes, you thought that VoIP telephony was a way to serve customers only in Brazil, but it is not. DID – Direct Inward Dialing – allows you to have a virtual number that can be reached in countries all over the world, depending only on the coverage area.
This technology has been one of the best solutions for the quality performance of many companies, especially when working from home. It is worth continuing to read and research about VoIP telephony for your business.
Main reasons to use VoIP in your company
VoIP telephony was created a while ago, but during the pandemic its benefits came to light and became the best solution for companies. It brought them some advantages that made the change and helped businesses in a complicated and adaptive time. With that in mind, we have listed some reasons for your company to use VoIP to meet business demands:
- Have flexibility: especially in times of pandemic, this characteristic was highly valued by companies, the flexibility to operate anywhere, being able to serve customers safely and effectively without worrying about the physical location.
- It brought globalization: it made interaction with other communication channels easier, transforming messages into specific models for certain clients and projects.
"- The company saves more: with VoIP telephony in business demands, the company saves on call rates, internal processes, infrastructure and much more, depending on the way your company uses VoIP telephony.
- Exclusive number: VoIP contact gives the company the opportunity to have an exclusive number to answer calls from anywhere in the world, only depending on a Wi-Fi network.
- The company has freedom within the VoIP contract: it is possible to modify the number of features you want to have in your VoIP contract, the company that offers this service can adjust the functions according to the company's needs.
VoIP telephony has some additional functions that can be chosen by the company, if it makes sense for it, check it out:
Caller ID
Message box
Call Transfer
Conference
Call waiting
Call forwarding
Have you ever stopped to research VoIP and realized that it could be an ideal solution for your business? We have some other articles talking about all the technology that has arrived to help the growth and development of many companies.
How to add a VoIP number to WhatsApp Business?
We talked a little about VoIP telephony throughout the article, but we have separated a step-by-step guide on how your company can have a VoIP number on WhatsApp Business, check it out:
It is very important that the number is active on the panel, it is worth doing a test before registering WhatsApp by making a few calls with the active number to follow the registration process;
Once this is done, we move on to the part of downloading the application and activating it on the device that will be used by the employee. Don't forget to check the security terms so that your VoIP number is not at risk within the WhatsApp application;
Enter the active VoIP number for this function and confirm the validation code.
Ready, simple and fast! A solution for your business communication, helping in the development and growth of your product or service.
Ligou.me helps boost your company!
Ligou.me offers you some services that can help you with your business processes and demands. What do you think about learning a little more about us? Talk to one of our representatives and see what Ligou.me can offer your company.
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