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What are Communication Values?

Posted: Sun Dec 22, 2024 8:13 am
by babyrazia114
Check out this post to find out what communication values ​​mean and how they directly affect companies' recurring expenses, reducing voice operations costs without affecting the quality of service.


One of the most debated topics in recent years, technological advancement email list usa continues to be essential for companies, for various reasons. In addition to offering greater agility and productivity for different sectors, technology also promotes an improvement in the experience generated for consumers. As a result, investments in the sector have become an excellent strategy, since with good use of production and service technologies, it is possible, for example, to increase the quantity and qualification of leads generated and reduce monthly service costs.

And it is exactly at the point of cost reduction that communication values ​​can make a difference.

What are communication values?
As the name suggests, communication fees are the amounts paid for calls and can be divided into 3 groups, depending on the origin and destination of the call. Each of these groups has a different value and can make a huge difference in the company's monthly expenses. Check out more details about each of them below.
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VC1

The communication rate 1 covers all calls made between landlines or mobile phones that contain the same area code numbers. Also known as the local call, VC1 is the one with the cheapest calls of the 3 rates.

VC2

Communication Value 2 refers to the cost of calls made between prefixes with only one of the area code numbers being the same, which means that they are in the same mobility area.

VC3

The highest cost among the 3 values, Communication Value 3 covers calls made between numbers in different mobility areas, i.e. long-distance calls. As companies increasingly expand the reach of their products and services, with national and international deliveries, the costs of this type of call can become a major detriment to the profitability of the business, since rates can reach R$0.45/minute.