Again according to the Observatory data

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In fact, although there was an exponential increase during the pandemic, previously, according to data collected by the Smart Working Observatory, there had been a 20% increase in smart workers compared to 2018.

in addition to companies at various levels, Public Administrations had already introduced Smart working in some areas. 33% of smart workers were workers with high engagement against 21% of zalo data traditional workers; 31% of smart workers were satisfied with their relationship with colleagues against 23% of traditional workers; 25% were satisfied with their relationship with their boss against 19% of other workers.

Among the companies interviewed, 78% had decided to introduce Smart Working to improve the quality of life of workers, 59% to improve engagement and attract new talent and 43% to introduce a new way of working focused on achieving objectives.